Free Phone Call & Free Calling Card FAQ

Q. Why am I not getting PhoneHog emails?
A. Some of your email could be getting automatically blocked or deleted by your ISP. To ensure delivery of PhoneHog email, add our email address to your "Address Book". For instructions on adding us to your "Address Book", click on the following Link.

Q. How do I make a free phone call with PhoneHog.com?
A. All members are issued a free calling card for personal use. This is sent by e-mail and includes a toll-free access number and a PIN number. To make a free phone call using your minutes, simply call the toll-free access number from any phone, enter your PIN and the phone number you wish to call. Easy enough?

Q. Do I have to switch long distance carriers in order to join PhoneHog.com?
A. No, not at all. Keep your current long distance carrier and phone company. You'll just call a toll-free access number in order to use your PhoneHog.com free calling card.

Q. Can I make international calls with my personal free calling card?
A. Yes you can! For international calls, your calling card account will be debited one or more minutes for each minute of calling time. The number of minutes that will be debited varies by country. If you want to know how many minutes will be debited for calls to a particular country, check out our Calling Rates Chart.

Q. Can I make calls to the United States from overseas?
A. For now, all free phone calls must originate from the United States, Canada, Puerto Rico or the US Virgin Islands. We're working on giving you the ability to make calls from any country.

Q. Can I make calls from a payphone?
A. You sure can! But please note that some payphones do not allow the use of a calling card. You will not be able to place calls from these payphones with your PhoneHog Free Calling Card.

Q. How do I get more free calling minutes?
A. Glad you asked. There are 4 easy ways to get free calling minutes with PhoneHog.com.

  • First, you’ll get free minutes just for visiting certain of our Partners’ web sites.
  • Second, you'll get 10 minutes every time a friend you've referred earns his or her first minutes.
  • Third, you’ll get free minutes for participating in our Partners’ offers, such as registering on their site or making a purchase.
  • Finally, you’ll get more minutes for shopping at the PhoneHog Mall. You’ll get up to 4 minutes for every $1 you spend at your favorite online stores including: OfficeDepot, Dell, Sony Music, Barnes & Noble, Buy.com, Lands' End, The Sports Authority, Hallmark, Baby Outlet and many more.

Q. When do my free minutes expire?
A. Your free minutes never expire.

Q. What happens if I use up all of my free minutes? Will I then be charged?
A. You'll never be charged for anything with PhoneHog.com. The phone system will notify you when you have 30 seconds remaining. When you have zero time left, your call will be disconnected. No need to worry--there's never any charge with PhoneHog.

 

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